Shipping & Delivery
At GlowStrike, we are committed to keeping our customers informed and ensuring orders are delivered as safely and efficiently as possible.
Shipping times
Orders are typically processed and shipped within 1–3 business days. Shipping generally takes around 4–12 business days, depending on your location and local carrier conditions.
Business days exclude weekends and public holidays. Customs inspections, carrier restrictions, and other unforeseen circumstances may affect delivery times.
Shipping cost and destinations
Shipping is free on every order, and every order is tracked. We currently ship to addresses in the United States.
Order processing
Once your order has been dispatched, you will receive a shipping confirmation email with tracking information when available. Please note that an order confirmation does not mean your order has shipped.
Order tracking
Tracking information will be provided after your order has been dispatched, when available. Tracking updates may take additional time to appear in the carrier's system. You can follow your order with Track Your Order at the top of our website. If you have questions about your tracking information, please contact our support team.
Incorrect shipping information
Please ensure your shipping address is complete and accurate before placing your order. If you notice an error, contact us as soon as possible. We cannot guarantee address changes after an order has been dispatched.
Lost or delayed packages
If your shipment is significantly delayed or appears lost after dispatch, please contact our support team. We will investigate the issue with the shipping carrier and provide an appropriate resolution in accordance with applicable consumer protection laws.
Contact us
For shipping questions, cancellations, or refund assistance, please contact:
Email: support@glowstrike.us
Website: https://glowstrike.us
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